We sell digital products, including learning bundles, downloadable resources, PDFs, video access, templates, patterns, and other digital educational materials.
All products are delivered digitally through email and/or access links after successful payment. No physical product is shipped.
Cancellation Policy
Once a digital product order is successfully completed and access has been delivered to the customer, cancellation is not possible because the product is instantly accessible and non-returnable in nature.
Refund Policy
Due to the nature of digital products, refunds are generally not applicable once access has been successfully delivered.
However, customer satisfaction is important to us. If a customer faces a genuine issue, they can contact our support team. We will verify the issue and help resolve it.
Refunds or support resolution may be considered in cases such as:
- Payment deducted but order not confirmed
- Duplicate payment for the same product
- Access email not received
- Broken or inaccessible product link
- Incorrect product access delivered due to a technical error
In such cases, we will verify the issue and provide access, fix the delivery problem, or take appropriate action based on the case.
Return Policy
Since the products are digital and delivered through online access/download links, physical returns are not applicable.
Delivery Mode
Product access is delivered through email and/or digital access link after successful payment.
Support Contact
Email: hello@digikartel.com